Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Purpose of use

Purposes of Data Processing

We use personal data to facilitate transactions, improve services, and communicate with users.

Personal data is processed for the purposes outlined in this policy, primarily for VAT refund processing.
Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in processing VAT refunds.

Third parties with whom we share data are required to protect the confidentiality of that data.
01

Data Collection Practices

We may collect personal information such as name, contact details, and transaction history for processing VAT refunds.

The categories of data collected depend on user interactions with our services.
02

Data Sources

We collect data from users when they submit forms or interact with our website.

Data is obtained directly from users during the application process and through service usage.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies help us enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings at any time.
User Rights

User Rights

These rights include access to data, correction, and deletion under certain conditions.

Users have rights regarding their personal data, subject to applicable laws.
Requests

Exercising Rights

Users may submit requests to exercise their rights, and we will respond within the required timeframe.

Requests regarding personal data rights will be addressed in accordance with legal requirements.
Data Retention

Data Retention Policy

Data will be deleted or anonymized when it is no longer needed for processing VAT refunds.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications.

We will notify users of significant changes to this policy through appropriate communication channels.

Contact Information

Phone
+65 8483 3199
Address
745, Bedok Reservoir Rd, Singapore, SG
General Inquiries